Terms of Service

Updated: January 2026

1 . Overview

These terms of service (“Terms of Service”) are entered into between you and The Artistry of KThompson LLC (“The Artistry of KThompson LLC,” “we,” or “us”). The Terms of Service govern your access to and use of the The Artistry of KThompson LLC website, including any content, functionality, communication channels, software, and Services offered on or through it (the “Platform”).

By using the Platform, you agree to be bound and abide by these Terms of Service. The Artistry of KThompson LLC may terminate your ability to use the Platform without notice if you do not comply with these Terms of Service. If you do not agree to these Terms of Service, you must not access or use the Platform. You must be at least 18 years old to use the Platform.

The Artistry of KThompson LLC reserves the right to make changes to the Platform and to these Terms of Service at any time. All changes are effective immediately when posted. Your continued use of the Platform following the posting of the revised Terms of Service means that you accept and agree to the changes.

All Information The Artistry of KThompson LLC collects on the Platform is subject to our Privacy Notice posted on the Platform. By using the Platform, you consent to all actions taken by us with respect to your Information in compliance with the Privacy Notice. The Privacy Notice is incorporated into and governed by these Terms of Service. To the extent there is a conflict, these Terms of Service supersede the Privacy Notice. You agree that you will not upload any confidential or personal information onto the Platform except for personal information specifically requested by Coach K Marketing pursuant to the Privacy Notice.

All Platform Content (as defined below) is current as of the date it is posted on the Platform to the best of The Artistry of KThompson LLC’s knowledge.

As used in these Terms of Service, references to the “The Artistry of KThompson LLC Team” include The Artistry of KThompson LLC, our owners, assigns, subsidiaries, affiliated companies, officers, and directors, and all parties involved in creating, producing, and/or delivering the Platform.

2 . Services

The Artistry of KThompson LLC provides a multitude of product integrations and services (the “Services”) on the Platform, which you may subscribe to through the Platform. All references to the Platform include the Services. All Services are subject to these Terms of Service as well as the additional provisions below. The terms in these Terms of Service govern to the extent there is a direct conflict between any additional terms and these Terms of Service.

a. Right to Modify the Services. We reserve the right to implement new elements as part of the Services including changes that may affect the previous mode of operation of the Services. We believe that any such modifications will enhance the overall Services, but it is possible that your opinion may vary.

b. No Contingency on Further Releases and Improvements. You understand that your purchase of Services on or through the Platform is not contingent on the delivery by us of any future release of any functionality or feature, including but not limited to the continuation of a certain Service beyond its current subscription term, or any third party services.

c. As-Is. The Platform is provided on an as-is basis as further described in Section 21, except as expressly provided otherwise in this Agreement.

d. Features. Features and terms used in connection with the Platform and Services such as “power dialer” may have some resemblance to those provided by others, but our Platform features and terms are specific to our Platform.

e. Additional Terms. Additional terms may apply to specific services and programs offered by The Artistry of KThompson LLC on the Platform. To the extent there is a conflict, these Terms of Service will take precedence.

3 . Intellectual Property

The Platform and its entire content, data, features, Services, and functionality (including but not limited to text, graphics, videos, logos, button icons, databases, music, sounds, images, or other material that can be viewed on the Platform) (“Platform Content”) are the property of The Artistry of KThompson LLC or its licensors and are protected by copyright, trademark and other intellectual property laws, except as indicated below. Platform Content does not include User Contribution(s), as defined below.

The The Artistry of KThompson LLC name and related logos are trademarks and service marks (“Marks”) of The Artistry of KThompson LLC. The Artistry of KThompson LLC Marks may not be used without advance written permission of The Artistry of KThompson LLC, including in connection with any product or service that is not provided by The Artistry of KThompson LLC, or in any manner that is likely to cause confusion, or in any manner that disparages, discredits, or misrepresents Coach K Marketing. Other products or company names mentioned on the Platform may be trademarks or service marks of their respective owners.

A third-party website may feature our logos or trademarks, with or without authorization. Our logos or trademarks featured in any third-party website do not constitute or imply any approval, sponsorship, or endorsement of The Artistry of KThompson LLC.

If you believe that any content on the Platform violates your intellectual property rights, please notify The Artistry of KThompson LLC as described in Sections 18 and 31.

4 . Limited License And Prohibited Uses

The Artistry of KThompson LLC grants you a personal, royalty-free, non-assignable, revocable, and non-exclusive license to access and use the Platform Content while using the Platform. Except to make the Services available to you and your end users, as expressly permitted under these Terms of Service, any other use, including the reproduction, modification, distribution, transmission, republication, framing, display, or performance of Platform Content without prior permission of The Artistry of KThompson LLC is strictly prohibited. You may not remove any Marks or other proprietary notices, including, without limitation, attribution information, credits, and copyright notices that have been placed on or near the Platform Content.

You, your employees, and your end-user clients (“Clients”) may use the Platform only for lawful purposes and in accordance with these Terms of Service. You agree that you, your employees, and your Clients will not:

Use the Platform or any Services in any way that violates any applicable law or regulation.

Use the Platform or any Services for the purpose of exploiting, harming, or attempting to exploit or harm anyone in any way.

Send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms of Service.

Transmit, or procure the sending of, any unlawful advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.

Impersonate or attempt to impersonate The Artistry of KThompson LLC, a The Artistry of KThompson LLC employee, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing).

Engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Platform or any Services, or which, as determined by The Artistry of KThompson LLC, may harm Coach K Marketing or users of the Platform or expose them to liability.

Use the Platform or any Services in any manner that could disable, overburden, damage, or impair the Platform or interfere with any other party's use of the Platform, including their ability to engage in real-time activities through the Platform.

Use any robot, spider, or other automatic devices, process, or means to access the Platform for any purpose, including monitoring or copying any of the material on the Platform.

Use any manual process to monitor or copy any of the material on the Platform or for any other unauthorized purpose without The Artistry of KThompson LLC’s prior written consent.

Use any device, software, or routine that interferes with the proper working of the Platform or any Services.

Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Platform, the server on which the Platform is stored, any server, computer, or database connected to the Platform, or any Services.

Attack the Platform via a denial-of-service attack or a distributed denial-of-service attack.

Otherwise attempt to interfere with the proper working of the Platform or any Services.

5 . Customer/End User Conduct

In connection with your use of the Platform or Services, you agree that:

You, your employees, agents, and Clients will maintain in effect all licenses, permissions, authorizations, consents, and permits necessary to carry out the obligations under these Terms of Service.

You are fully responsible for your actions and the actions of your employees, agents, and Clients with respect to the use of the Platform.

You are fully responsible for the use of the Services by your Clients. The Artistry of KThompson LLC’s agreement is with you, not your Clients.

You, your employees, agents, and Clients will not misrepresent the Services.

You will provide these Terms of Service to your employees, agents, and Clients and confirm that all employees, agents, and Clients understand that they are subject to these Terms of Service if they use or offer the Services.

You own or control all rights in and to all content you provide to The Artistry of KThompson LLC.

You will be solely responsible for all of your use of the Platform, including the quality and integrity of any data and other information made available to us by or for you through the use of the Services under these Terms of Service and each Service that you make available to your Clients.

You have provided, and will continue to provide, adequate notices and have obtained, and will continue to obtain, the necessary permissions and consents to provide your Client’s data to us for use and disclosure in accordance with these Terms of Service and our Privacy Notice.

You, your employees, and your Clients will provide reasonable cooperation regarding information requests from law enforcement, regulators, or telecommunication providers.

6 . Your Use Of Communications Features of the Services

The Artistry of KThompson LLC is the provider of Services for your use, which may include certain communications features such as SMS, MMS, email, voice call capabilities, and other methods. You agree that:

You are exclusively responsible for all communications sent using the Services, including compliance with all laws governing those communications such as the Telephone Consumer Protection Act (“TCPA”) and the CAN-SPAM Act, and you agree that you understand and will comply with those laws.

You understand that your use of the Services may violate applicable laws if you do not comply with them. The Artistry of KThompson LLC is not responsible for your compliance with laws and does not represent that your use of the Services will comply with any laws. You should consult a lawyer for legal advice to ensure your communications comply with applicable law.

The Artistry of KThompson LLC is a technology platform communication service application provider only. The Artistry of KThompson LLC does not originate, send, or deliver any communications to any recipient via SMS, MMS, email, or other communication methods;

You, not The Artistry of KThompson LLC, are the maker or initiator of any communications. You control the message, timing, sending, fraud prevention, and call blocking. The Service is purely reactive and sends messages only as arranged and proscribed by you. All communications, whether, without limitation, SMS, MMS, or email, are created by and initiated by you and/or your Clients, whether generated by you or sent automatically via the Services at your direction.

Any customer data provided to The Artistry of KThompson LLC through any means, including without limitation, by inbound text, data imports, tablet sign-ins, API calls, or manual entry, only includes data from individuals who have explicitly opted into your communications program and have explicitly agreed to receive your communications in accordance with applicable law.

7 . Payment

a. Fees. If you choose to purchase one or more of the Services provided on the Platform, you agree to pay all fees (“Fees”) associated with the Services. Fees may change from time to time. All Fees are exclusive of any applicable communications service or telecommunication provider fees or surcharges (collectively, “Communications Surcharges”). You will pay all Communications Surcharges associated with your use of the Services. All Fees and Communications Surcharges are nonrefundable.

b. Billing. Any charges incurred by your purchase or use of the Services will be billed to the credit card we have on file. Recurring charges will be billed in advance of the Service. You agree to provide us with accurate and complete billing information. If you are passing the obligation to pay Platform-related Fees to your Clients, you are solely responsible for all related transactions, including refunds and chargebacks. The Artistry of KThompson LLC is not responsible for resolving issues related to costs passed on to your Clients.

c. Taxes. You are exclusively responsible for taxes and other governmental assessments (“Taxes”) associated with your use of the Platform. Coach K Marketing may collect Taxes from you as part of the Fees as it deems appropriate. You will indemnify The Artistry of KThompson LLC for all Claims related to Taxes that are associated with your activities on the Platform.

d. Overdue Amounts. If your credit card is declined, we may suspend or terminate Services and require you to pay overdue Fees and incurred expenses (including chargeback fees). In the event legal action is necessary, you agree to reimburse us for all expenses, including attorney fees.

e. Payment Disputes. You will notify us in writing within sixty (60) days of the date we bill you for any invoiced charges that you wish to dispute. You must pay all invoiced charges while the dispute is pending. The Artistry of KThompson LLC determinations regarding payment obligations are final.

f. No Refunds. All Fees assessed by The Artistry of KThompson LLC are non-refundable. We do not provide refunds or credits for partially used or unused subscriptions. We reserve the right to issue refunds or credits at our sole discretion only in specific circumstances where material modifications adversely affect your use of the Platform as required by law.

8 . Resale of Services (MAP Policy)

Some levels of the Services allow you to resell access to the Platform. If you are authorized to resell access, you must comply with our minimum advertised price policy.

a. Minimum Advertised Price. You cannot advertise access to the Platform for a price of less than $97 per month (the “MAP”).

b. Determining Advertised Price. The advertised price is determined after deduction of coupon discounts, rebates, or other promotional offers.

c. Media. This MAP policy applies to advertising in any media.

d. Changes. The MAP is established by The Artistry of KThompson LLC and may be changed from time to time in its sole discretion.

e. Resale Restrictions. When reselling the service, you agree that you are fully liable to your resale Clients for the Service and will handle all disputes and inquiries without any involvement from The Artistry of KThompson LLC.

f. You Are Not The Artistry of KThompson LLC Do not present yourself as The Artistry of KThompson LLC when reselling the Service. Do not direct your resale Clients to contact The Artistry of KThompson LLC for support.

9 . Excessive Data Usage

We may suspend or terminate your use of the Service or reduce the amount of data you are able to use if we determine in our sole discretion that your data use is excessive, abusive, or has a negative effect on the Services.

10 . Training

All training and associated information conveyed as part of it (“Training”) is provided as-is, with no warranty. The Artistry of KThompson LLC makes no guarantees that Training will produce any particular outcome.

11 . Data Stored on Our Servers

Subject to our Privacy Notice, you agree that we have no responsibility for the deletion or failure to store any content. We reserve the right to remove accounts that remain unpaid or inactive for longer than one (1) year.

12 . Account Registration

It is a condition of your use of the Platform that all Information you provide is complete, current, and accurate. All information is governed by our Privacy Notice.

13 . Use and Protection of Login Credentials

You are responsible for maintaining the confidentiality of your Login Credentials. You agree to notify The Artistry of KThompson LLC immediately of any unauthorized access to your account.

14 . User Contributions

To ask questions about our privacy practices, contact us at [email protected] by mail at:

Coach K Marketing Inc. ATTN: The Artistry of KThompson LLC Team 304 Turner Rd Suite F, Richmond, Virginia 23235

EFFECTIVE DATE: January 2026

You own all rights in and to your User Contributions. However, you agree that you will not post content that is unlawful, abusive, defamatory, or infringes on the intellectual property rights of others. We are not responsible or liable to any third party for the content or accuracy of any User Contribution posted by you.

15 . User Customization

You are solely responsible for intellectual property concerns connected with your and your Clients’ customized look and feel of the Platform. The Artistry of KThompson LLC may remove any of your modifications at any time without notice.

16 . Promotions

Any correspondence or participate in promotions of advertisers found on this Platform are solely between you and the advertiser. We assume no liability for such transactions.

17 . Content You Create

You own and retain all ownership rights to your data and User Contributions (“Your Data”). You grant us the right to use Your Data as necessary to provide the Services and to improve the Service, subject to our obligation to maintain confidentiality.

Submission of Ideas. By submitting an Idea to Coach K Marketing, you grant us a perpetual, irrevocable, and royalty-free license to use that Idea without payment or permission. You represent that the Idea is your own original work.